Bok A Bok Embraces Independence, Ditching Third-Party Delivery AppsBok A Bok Embraces Independence, Ditching Third-Party Delivery Apps Bok A Bok restaurant, known for its Korean-inspired cuisine, has taken a bold step by eliminating its reliance on third-party delivery apps like Uber Eats and DoorDash. This move marks a significant shift in the restaurant’s delivery strategy and aligns with a growing trend among restaurant owners seeking greater control over their operations and customer experience. “We decided to take control of our delivery system because we wanted to provide our customers with a better experience,” said Jenny Han, co-owner of Bok A Bok. “We felt that the third-party apps were charging too much in fees and not providing us with the level of service we wanted to offer our customers.” By handling delivery independently, Bok A Bok has reduced its delivery costs and gained greater control over the delivery process. The restaurant has also been able to improve the consistency and quality of its deliveries by training its own delivery staff. “Our customers have been very supportive of our decision,” said Han. “They appreciate the fact that we are taking steps to improve the delivery experience and that we are offering a more affordable option.” The move to independent delivery is part of a growing trend among restaurants. According to a recent survey, 25% of restaurants are planning to cancel their contracts with third-party delivery apps in the next six months. This trend is being driven by rising fees and concerns about the lack of control over delivery operations. For Bok A Bok, the decision to ditch third-party apps has been a positive one. The restaurant has seen an increase in delivery orders and has been able to improve its profitability. Most importantly, the restaurant has gained greater control over its customer experience and can now offer its customers a more consistent and affordable delivery option.
Bok A Bok restaurant takes over delivery and leaves third-party apps behindKIRO Seattle
